About Us

About Us

Our dispatch service is available 24/7, and we use state-of-the-art technology to ensure that all rides are tracked and monitored for safety and efficiency. Our platform also allows for real-time tracking of your ride, so you know exactly when and where your driver will arrive.

In addition to our standard transportation services, we offer special accommodations for passengers with disabilities or mobility issues. Our wheelchair-accessible and ambulatory services are designed to provide safe and reliable transportation for those who need it most.

Whether you need a ride to the airport, a special event, or just across town, we’ve got you covered. Our dispatch service is designed to be easy and hassle-free, with simple booking and payment options. We prioritize our customers’ convenience and satisfaction, and we strive to provide the highest level of service possible.

Each year in the U.S., more than 7,000 pedestrians are killed in traffic crashes, and in Texas, a pedestrian or cyclist loses their life about every two hours. To help address this crisis, we at On Demand dedicated to applying service design, safer event mobility planning, and community-focused transport solutions to reduce traffic fatalities.

At ON DEMAND, we remain committed to providing safe and reliable transportation for everyone. Contact us today to learn more about our services and to book your next ride.

We have you covered

We have a nationwide network of dependable, background checked drivers that can pick you up in 5 to 15 minutes

We can also handle your corporate accounts. Open a free business account with us and you can instantly book rides for clients, guests, employees, colleagues, and patients. Call to set one up today.

We remain dedicated to customer satisfaction with 24-hour service, always live agents, and dependable, trustworthy transportation. Whether it’s an airport trip, ACL Music Festival, or just across town, ON DEMAND has you covered.

What our customers are saying…

Paula is very reliable and I highly recommend her. I give her 5 stars ⭐️ ⭐️⭐️⭐️⭐️. Keep up the good work

Chika O Texas

⭐️⭐️⭐️⭐️⭐️
Paul went above and beyond for our group during SXSW. He handled everything smoothly – from pickup timing to navigating the crowds. Felt completely taken care of.

James Davison

As a customer of Paula for 3yrs and a senior citizen. She has given me the only lifeline to the city of Houston. When the freeze hit last February, she brought me water to survive. I need not say anymore. The best customer service I have received in Houston.

Bob.Age, 72

My experience with Paul has been positive from every angle but what stands out the most is how quickly a driver arrives after I’ve requested a ride. There’s been virtually no wait time but that’s actually only about a third of the complements I would pay – next would be the vehicles, which are always spotlessly clean, newer model cars and the drivers are polite but also very familiar with this area. Maybe it’s the technology that’s available now but they never have a problem finding my destinations.

From the standpoint of personalized service, I’ve been pleased with the way you recognize my phone number when I call and how you remember the places I visit frequently. This extra bit of customer service has made getting around that much easier.

Bill

I am a faithful customer of Paula. She is a 5 star contact person of mine. I have known Paula over 6 months.


Paula is always there for me no matter what time of day it is. My transportation is always there for me in a matter of no more than 8 minutes. The drivers are always driving a nice car and very polite.


I am disabled and in a wheelchair. Paula and Paul provide me with wheelchair accessible vehicles at times. The driver goes far and beyond to accommodate me.


I trust Paula wholeheartedly.

A Valued Customer

Personal Survey through a friend I met – Paula. Being elderly, she has given me the lifeline to services needed. Houston, I lived here all my life. And to this day, I have never had someone as true blue as she is in her chosen profession.

Suzanne

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Your safety drives us

Your safety is important to us. We are committed to getting you picked up right away and ensuring that you arrive at your destination safely. We partner with safety advocates. Your safety is our top priority, and we will continue to innovate and improve our services to ensure that you always have a safe and reliable ride.

Open Hours

24 hours 365 days a year

Home Office

Houston, Texas, USA